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ONEFEE Products

PRODUCTS WITHIN OUR ONEFEE MANAGED SERVICES FAMILY INCLUDE:-

ONEFEE PLATINUM is the elite managed service solution. Our premium offering is designed for clients requiring extended on-site presence and all the benefits of our original ONEFEE solution. ONEFEE PLATINUM gives unlimited consulting, engineering, helpdesk, monitoring and reporting for a fixed fee. We support all servers, users, end user equipment and software, with the option to have permanent onsite support if required.

ONEFEE ADVANCED is New Zealand’s first true fixed fee managed service offering and has been the industry benchmark since its inception. Similar to the Platinum service, this gives unlimited consulting, engineering, helpdesk, network monitoring and reporting for a fixed fee. ONEFEE ADVANCED covers support for all servers, users, end user equipment and software, as well as scheduled monthly on-site visits.

ONEFEE SERVE is the ultimate ‘server as a service’ for those New Zealand businesses that want all the advantages afforded by a Host Server environment without the significant capital outlay required to purchase costly, on-site physical Servers. It offers purpose built, boutique server architecture designed specifically to provide secure storage and back-up facilities. As well as the cost advantage, ONEFEE SERVE provides peace-of-mind redundancy, enhanced security, and ease of access and use anywhere, anytime.

ONEFEE ESSENTIAL PLUS represents an extended evolution of our highly successful ONEFEE ESSENTIAL offering. As well as a proactive server monitoring agreement, observing key areas of the server environment, Origin prevents server outages before they occur and provides constant reports on all potential issues, for a fixed cost. Enhancing this robust service is a monthly scheduled maintenance window to augment your server health.

ONEFEE ESSENTIAL is a proactive server monitoring agreement which focuses on observing key areas of the server environment. Origin predicts outages before they occur and will report all potential issues for a fixed fee. Origin diagnoses server-related issues before they become serious, resulting in less downtime and a lower total cost of ownership. ONEFEE ESSENTIAL is a must for any business or individual with a server.

ONEFEE ASSIST is our corporate helpdesk providing frontline support for all I.T related issues. The Origin helpdesk provides unlimited information, assistance and resolution all for a fixed fee. Origins' helpdesk team manages the calls through to closure and becomes an integral part of your business.

ONEFEE HOME ASSIST is the perfect helpdesk add on for our corporate clients’ home office providing unlimited information, assistance and resolution for a fixed fee. The Origin helpdesk team manages the calls through to closure and is an ideal choice for your home office support.

ONEFEE HOST provides a home for your server infrastructure in our first-class data-centre, for a fixed fee. In addition, the service provides support and maintenance giving you peace of mind to focus on your core business. Our solution goes beyond best practice giving you redundancy, security and ultimately business continuity.

ONEFEE CONNECT is the ultimate solution for supporting your business connection to the outside world. For a fixed fee we will manage your internet connections, routers, switches, firewalls and wireless networks. ONEFEE CONNECT keeps your data flowing and provides you with support, monitoring, intrusion detection, maintenance and reporting.

ONEFEE SHAPE is our fixed fee WAN optimization solution helping you gain the maximum value from your network investment by boosting transmission speeds. ONEFEE SHAPE addresses two problems found in every corporate network; high latency and bandwidth limitations. Many companies attempt to solve this problem by adding bandwidth. ONEFEE SHAPE is a more intelligent, more cost-effective alternative.